Sunday, December 27, 2009

Life Coach - 81 of 100 - Critical Success Factors for a Lean Enterprise

In the book "World Class IT" Peter High mentions the core principles for IT Leadership.

If I were to use the same logic and extrapolate his core principles, these are the five ingredients in the order of importance that are needed to ensure a Lean Enterprise.

People - Recruit, train and retain world class employees - goes without saying that this is the most important ingredient. When I say people I imply their ability to think, to execute, to innovate and to motivate others.

Infrastructure - Build and maintain a robust infrastructure - the next important thing is the availability of a world class infrastructure - need not be cutting edge, but should be reliable, scalable, flexible and evolving. By scalability I suggest the ability to ramp up and ramp down operations. By flexibility I suggest the ability to combat diverse situations. By evolving I mean the ability to improve with changing circumstances.

Processes / Training - well established processes that are baselined and constantly improving with time - be it PT, drill, ordering of inventory, supply chain management, conduct of classes - everywhere and everything

Alignment of goals with strategy - Goals that are well defined, unambiguous and SMART - specific, measurable, achievable, relevant and target bound

Development of collaborative relationships with external partners - this are the external interfaces that the organization depends on. So it could be the politicians, intelligence agencies, railways, the citizens, and all other things that we depend on for executing our work

Please comment as to what you think the ingredients should be and their order of importance

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